Terms & Conditions

Terms and Conditions for Bigaballs store

1. Acceptance of Terms and Conditions:

By accessing and using the services provided by Bigaballs, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Product Information:

We make every effort to ensure the accuracy of product information; however, we do not warrant that product descriptions, prices, or other content on our website are free from errors.

3. Orders and Payment:

By placing an order on our website, you confirm that you are authorized to use the provided payment method.
Prices are listed in Hong Kong Dollars (HKD) and are subject to change without notice.

4. Shipping:

We ship orders every Friday using SF express frozen delivery. Please ensure that someone will be at your home to receive the delivery.

5. Returns Policy:

No returns will be accepted after the product has been shipped.
If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item or, if eligible, arrange for a replacement.

6. Privacy Policy:

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy.

7. Intellectual Property:

All content on our website, including images, logos, and text, is the property of Big Rice Media Ltd and is protected by intellectual property laws.

8. Governing Law:

These Terms and Conditions are governed by the laws of Hong Kong. Any disputes will be subject to the exclusive jurisdiction of the Hong Kong courts.

9. Changes to Terms and Conditions:

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information:

Thank you for shopping with Bigaballs.